Billing Information

Payment Assistance

We are Here to Help

If you do not have health insurance, our financial counseling staff can assist you to identify government or private programs that may help you pay for healthcare.

If you are eligible for a government sponsored health program, we will work directly with you to complete the application process. If you qualify, these programs can provide access to healthcare and other vital social services for you and your family. Information and tools related to your state’s specific programs are offered below.

If you are uninsured and do not qualify for a government sponsored insurance program, you may be eligible for free or discounted services, depending on your income level and circumstances, through the Payment Assistance Program. Applications for this program are available below, or by calling St. John’s Regional Medical Center at (805) 988-2500 or St. John’s Pleasant Valley Hospital at (805) 389-5800.

Government Program Resources for the Uninsured

The Foundation for Health Coverage Education (FHCE) offers a unique online tool and call center to help you find health coverage. Answer five simple questions about your household and instantly receive a customized profile with information on public and private health plans for which family members in your household may qualify. The tool can be accessed by clicking on the link below.

State Specific Resources in California

FHCE California Tools & Resources
Covered California – Marketplace for individuals and small businesses to find affordable coverage (Affordable Care Act)
Finding Healthcare Coverage in California Booklet (PDF) – English Spanish
Medi-Cal Application (PDF) – English Spanish
COBRA (PDF) – Your Ultimate Health Coverage Guide

Payment Assistance

If you are ineligible for a government program, you may qualify for our needs based Payment Assistance program. Financial counselors can answer your questions by calling St. John’s Regional Medical Center at (805) 988-2500 or St. John’s Pleasant Valley Hospital at (805) 389-5800 to assist you with filling out the application. To download an informational brochure or application, click on the following links:

St. John’s Regional Medical Center:
Payment Assistance Brochures (PDF) – English Spanish
Payment Assistance Applications (PDF) – English Spanish

St. John’s Pleasant Valley Hospital:
Payment Assistance Brochures (PDF) – English Spanish
Payment Assistance Applications (PDF) – English Spanish