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Important Admitting Information


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Registration


The Admitting Department at St. John's is here to assist you whether you come for an inpatient stay, outpatient services, or for emergency room services. At registration, you will be asked to confirm all of your demographic information such as name, address, Social Security Number, and date of birth. We do this to protect your privacy and to make sure we have the correct information to bill your insurance properly.

To expedite your service, please have the following documents ready:

  • Insurance card
  • Doctor's orders
  • Photo identification
  • Authorization letter (if required by your insurance provider)

The Admitting Department at St. John's can also assist with advance care directives and advance beneficiary notices. For registration information, click here.

Advance Care Directives


The Admitting Department at St. John's can assist with advance care directives. During the registration process, you will be asked if you have an advance directive. As a patient, you have the right to be fully informed about treatments, alternatives, benefits, and risks relating to healthcare. You also have the right to consent or withhold consent to any healthcare option, including life-sustaining treatment. Your right to express your wishes in the event that you become incapacitated or unable to communicate can be preserved by executing documents in advance, called advance directives for healthcare. Advance directives can include a healthcare power of attorney, healthcare directive, or an anatomical gift organ donor designation. If you do not have an advance directive and wish to obtain one, St. John's admissions registrars will be happy to provide you with one, or to provide you with more information.


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St. John's Regional Medical Center
(805) 988-2500

St. John's Pleasant Valley Hospital
(805) 389-5800